This page is a placeholder and has not yet been reviewed by a qualified legal professional. It's a reasonable draft of the structure we expect our final policy to follow, but do not treat this as final legal text.
When you purchase a Build Companion system, we collect the information needed to process your order and deliver your product — typically your name and email address. Payment details are collected and processed directly by our checkout provider; we do not store your full card or payment information ourselves.
We use the information we collect to fulfil your order, deliver your purchased system, and respond to customer support queries. We do not sell your personal information to third parties. We may occasionally use your email address to send you important information about a product you've purchased, such as an update or delivery notice.
Our website may use cookies and basic analytics tools to understand how visitors use the site, so we can improve it over time. This information is generally aggregated and not used to identify you individually.
We take reasonable steps to protect the information we hold, and we work with reputable third-party providers (such as our checkout provider) who maintain their own security standards for handling payment information.
If you have questions about this privacy policy or how your information is handled, please get in touch via our contact page.