This page is a placeholder and has not yet been reviewed by a qualified legal professional, and the specific timeframe below has not yet been finally confirmed for launch. Do not treat this as final policy — it needs proper review before this page goes live.
We want you to feel confident purchasing a Build Companion system. As a general approach, we intend to offer refunds within 14 days of purchase if the product genuinely doesn't meet your needs.
If you'd like to request a refund, please contact us via our contact page with your order details and a brief note on why the system isn't right for you. We read and respond to every request personally.
Because our systems are delivered as digital products with instant access, we ask that refund requests are made in good faith. We reserve the right to review requests on a case-by-case basis.
Questions about this policy can be sent through our contact page.